This policy explains what information we collect through knoxvilletowingtn.com, why we collect it and what rights you have over it.
Who is responsible for your data
This website is operated by Delphine Ragueneau, based in France, who is responsible for the personal data collected through it. Contact: info@ôdome.fr.
What we collect
When you fill in our contact form, we collect the information you choose to give us:
- your name
- your phone number
- your email address
- your location or the vehicle’s location
- details about your vehicle and your request
When you call the phone number shown on this site, the call is routed through a phone service, which records basic call information such as the calling number, the date and the duration of the call.
Why we use it
We use this information only to answer your request: call you back, give you a price and arrange the towing or roadside service you asked for. Your request may be passed to the local towing professional who does the work, so that they can contact you and help you.
How long we keep it
We keep your request for as long as needed to handle it and for a maximum of 3 years after our last contact with you, unless the law requires us to keep it longer.
Cookies and tracking
We do not use advertising cookies. We may use an analytics tool, such as Google Analytics, to count visits and see which pages are useful. It may set its own cookies, and you can block them in your browser settings.
We don’t sell your data
We do not sell, rent or trade your personal information. It is shared only with the professional handling your request and with the technical providers needed to run this site and the phone line.
Your rights
You can ask to access, correct or delete your personal data, object to its use or ask for a copy of it. Write to info@ôdome.fr and we will answer within one month. Because the operator is based in France, you also have the right to file a complaint with the French data protection authority, the CNIL (cnil.fr).
Children
This site is not directed at children under 13, and we do not knowingly collect information from them.
Changes to this policy
We may update this policy from time to time. The date at the top of the page shows the latest version.